Terms governing use of this website and services

1. Acceptance of These Terms

By accessing or using this website, submitting a form, requesting a consultation, scheduling an appointment, or otherwise interacting with Early Intervention Play, you agree to be bound by these Terms of Service and our Privacy Policy.

If you do not agree to these Terms, please do not use this website or our online services.

2. Who We Are

These Terms apply to the website and related services offered by Early Intervention Play, doing business as Early Intervention Play (“we,” “our,” or “us”).

3. Website Use

You may use this website only for lawful purposes and in accordance with these Terms. You agree to use the website in a manner that does not violate any applicable law, regulation, or the rights of any other person.

4. No Emergency or Crisis Services

This website and our online forms are not intended for emergencies, urgent medical issues, or crisis situations. If your child or any person is experiencing a medical emergency, call 911 or go to the nearest emergency room immediately.

Do not use website forms, email, or general scheduling requests for urgent concerns that require immediate professional attention.

5. Informational Content Only

The content on this website is provided for general informational and educational purposes only. Website content is not a substitute for individualized medical, psychological, therapeutic, developmental, or legal advice.

Your use of this website alone does not create a provider-client, therapist-client, or other formal professional relationship unless and until services are separately agreed to.

6. Consultations, Booking, and Services

We may offer consultations, sessions, parent coaching, telehealth support, or other services through this website or linked booking platforms. Service availability, timing, pricing, eligibility, and scope may change at any time.

Submitting an inquiry or booking request does not guarantee acceptance, scheduling, or the provision of services. We reserve the right to decline or reschedule requests where appropriate.

7. Fees, Payments, and Refunds

Fees for consultations, sessions, or other services will be disclosed at or before booking. By submitting payment, you agree to pay the stated amount for the selected service.

Unless otherwise stated in writing, payments for one-time sessions or consultations are for the specific service booked and are subject to our cancellation and rescheduling policy below.

Payments may be processed by third-party providers such as [STRIPE / SQUARE / PAYPAL / GODADDY PAYMENTS / OTHER PROVIDER]. We do not store full payment card details on our website.

8. Cancellations and Rescheduling

Cancellations and rescheduling requests must be made in accordance with the policy communicated at booking or in your confirmation materials.

Insert your actual policy here, for example: “[Appointments canceled with at least 24 hours’ notice may be rescheduled without penalty. Appointments missed or canceled with less than 24 hours’ notice may be nonrefundable or subject to a fee.]”

Any posted refund, credit, deposit, or no-show policy must match your real booking practices exactly.

9. Telehealth and Third-Party Tools

Some services may be delivered or coordinated through third-party platforms, such as scheduling tools, video platforms, intake forms, payment processors, and communication tools. Your use of those platforms may also be subject to their own terms and privacy policies.

We are not responsible for outages, interruptions, or security practices of third-party services that we do not control.

10. User Submissions

If you submit information through our forms, email, or other channels, you agree that the information you provide is accurate to the best of your knowledge and that you have the right to provide it.

Please do not submit unnecessary confidential, highly sensitive, or protected health information through a general website contact form unless specifically requested through an appropriate process.

11. Intellectual Property

All website content, including text, graphics, branding, logos, design elements, downloads, images, and other materials, is owned by or licensed to Early Intervention Play and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, republish, modify, display, or create derivative works from our website content without prior written permission, except for personal, noncommercial use that does not remove proprietary notices.

12. Acceptable Use

You agree not to:

• Use the website for unlawful, fraudulent, or abusive purposes.
• Attempt to gain unauthorized access to the website, servers, or connected systems.
• Interfere with the website’s operation or security.
• Transmit harmful code, spam, or malicious material.
• Impersonate another person or submit false information.
• Use the website in a manner that could damage our reputation or disrupt service to others.

13. Third-Party Links

This website may include links to third-party websites, platforms, or resources. We provide these links for convenience only and do not control or endorse third-party content, products, or services unless expressly stated.

14. Disclaimers

This website and its content are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, we disclaim warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, availability, accuracy, or uninterrupted access.

We do not guarantee that the website will always be error-free, secure, or continuously available.

15. Limitation of Liability

To the fullest extent permitted by law, Early Intervention Play and its owners, employees, contractors, and representatives will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the website or any third-party tools linked through it.

To the fullest extent permitted by law, our total liability for any claim arising out of or related to the website or online services will not exceed the amount you paid us, if any, for the specific service giving rise to the claim.

16. Indemnification

You agree to indemnify, defend, and hold harmless Early Intervention Play and its owners, employees, contractors, and representatives from and against claims, liabilities, damages, losses, and expenses arising out of your violation of these Terms, your misuse of the website, or your violation of any law or third-party right.

17. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

18. Changes to These Terms

We may update these Terms from time to time. When we do, we will revise the Effective Date above. Your continued use of the website after updated Terms are posted means you accept the revised Terms.

19. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of laws principles.

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect.

20. Contact Us